To help you to identify the appropriate investment level, we've developed an Investment Level Indicator that is described below. We're assuming that when you invest in people, you're investing in their ability to think and learn in expanded ways so that they can learn at the speed of change. It's your choice!

Investment: Everyone involved commits to a long-term strategy in many areas (e.g., two years) by giving their time, knowledge, and expertise to making the investment work. If you use a consultant to help you, there will be a dollar investment that can appear quite high. Whether you use a consultant or not, there is a great deal of time required in this investment strategy.

ROI: Within six months, there is a noticeable change in behaviour in many areas (e.g., effective planning, effective communication, lower stress, new cultural norms). Within one year, there are bottom-line results (e.g., goals met and exceeded, lower absenteeism and turnover). Within two years, the new learning culture is no longer new, so that learning is more a part of work, rather than an add-on. The learners provide their own support for continuous learning, which fuels learning at the speed of change.

 

 

Investment: Everyone involved commits to a long-term strategy (e.g., one year) by giving their time, knowledge, and expertise to making the investment work. If you use a consultant to help you, there will be a dollar investment that can appear quite high, although not as high as with the very high investment. Whether you use a consultant or not, there is a fair amount of time required in this investment strategy.
 

ROI: Within six months, there is a noticeable change in behaviour in more than one area(e.g., effective planning, effective communication, lower stress, new cultural norms). Within one year, there are bottom-line results (e.g., goals met and exceeded, lower absenteeism and turnover). Within two years, without support, some of the old behaviours return, with some of the new behaviours retained.

 

 

Investment: Everyone involved commits to a medium-term strategy (e.g., 6 to 9 months) by giving their time, knowledge, and expertise to making the investment work. If you use a consultant to help you, there will be a dollar investment that can appear high. Whether you use a consultant or not, there is a moderate amount of time required in this investment strategy.
 

ROI: Within six to nine months, there is a noticeable change in behaviour in one specific area (e.g., effective planning, effective communication, lower stress, new cultural norms). Within one year, without follow-up, the learning will start to dissipate. It is retained only if there is continuous follow-up. There is a chance for bottom-line results (e.g., goals met and exceeded, lower absenteeism and turnover); however, these are not usually repeated in the next year. Within two years, without support, many of the old behaviours return, with a few of the new behaviours retained.

 

 

Investment: Everyone involved commits to a short-term session (e.g., 1- or 2-day course, with no follow-up). If you use a consultant to help you, there will be a dollar investment that is standard. This is a strategy that is easily accepted in most organizations. You will need to use either an internal or external consultant to deliver the course.
 

ROI: Within two days, without support (e.g., follow-up), the learners will retain only a small percetage of what was covered in the course. Within one week, without support, most learners will return to old behaviours. Learning continues to be seen as an add-on, rather than a part of work, so it gets shelved with all the other binders.